Guest Loyalty Report

What business questions does this report answer?

This report helps you understand guest loyalty and identify your most valuable customers. It helps you answer questions like:

• Who are our most loyal guests?
• What is our repeat guest rate?
• How much revenue do our loyal guests generate?

What it is

The Guest Loyalty Report computes loyalty segment metrics and guest-level KPIs. This can include loyalty tier counts, repeat guest rates, and lifetime metrics useful for marketing and retention analysis.